Return & Refund Policy

At Luxebt, we strive to provide the best services to our customers. This Return & Refund Policy outlines the terms under which cancellations, returns, and refunds are handled.

1. Cancellation Policy

• Cancellations must be made within the time frame specified at the time of booking.
• Some bookings may be non-cancellable or may attract cancellation charges depending on the service provider.
• Luxebt reserves the right to cancel any booking due to unforeseen circumstances, in which case a suitable refund or alternative will be provided.

2. Refund Policy

• Refunds, if applicable, will be processed based on the cancellation policy of the respective service or vendor.
• The refund amount may vary depending on the time of cancellation and applicable charges.
• Refunds will be credited to the original payment method within 7–10 business days after approval.

3. No-Show Policy

• In case of a “no-show” (failure to use the booked service without prior cancellation), no refund will be provided.

4. Modification of Booking

• Any changes to bookings are subject to availability and may incur additional charges.
• Requests for modifications must be made in advance through our support team.

5. Third-Party Services

• Luxebt acts as an intermediary for various service providers. Refunds and cancellations are also subject to the terms and conditions of those providers.

6. Exceptions

Refunds may not be applicable in the following cases:

• Last-minute cancellations beyond the allowed period
• Special or discounted offers
• Non-refundable services clearly mentioned at the time of booking

7. Contact Us

For any queries related to cancellations or refunds, please contact us:

Centralized Call Center:
8368149476, 9958562006 (Connect With Us)

Support:
24/7 for any help

Email:
info@luxebt.com (Mail Us)

Address:
Plot no. 65, 3rd Floor, Landmark Cyberpark,
Sector 67, Badshahpur, Gurgaon, Haryana – 122001